Erro 23 Internet activate alredy used

[SEG]

We reinstalled the laptop where the Nitro Pro v7 was installed, and did not deactivate the activation key first. Now we cannot activate the key, we get error message 23 activate already in use. How can we overcome this error? Please help.

Thanks you!

[SEG]

How long does it take to be approved by moderator?

 

[Laura L.]

@SEG I have released a license for your serial number.

Thanks,