Jump to content

Can't print webpage from Firefox


Rfeigel
 Share

Recommended Posts

  • Official Nitronaut
Allain Umailin

Hello @Rfeigel,

Thank you for reaching out to us through our Community Forums!

Let us uninstall and reinstall your PDF Creator. This process should correct the issue. Here are the steps:
1. Close your Nitro Pro.
2. Right-click on the Nitro Pro desktop icon and select Run as Administrator.
3. Go to Help tab > Support Tools > PDF Creation tab and click Nitro PDF Creator button.
4. Installation will be done in the background. Once it's done, you should receive a message 'installation of the printer driver was successful’
5. Click OK > Close.
6. Close your Nitro Pro and open it again to test.

Cheers!

Link to comment
Share on other sites

Got into Firefox config. Nitro PDF is marked as "modified". If I refresh it, it changes to "default". At this point Nitro will print from Firefox once and then reverts to "modified" and will not print. I'm on a trial version of Nitro and definitely will not purchase.

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Rfeigel,

Sorry for the delayed response.

Please try these steps to fix this issue:

-Run FireFox in Safe Mode by holding Shift and clicking or opening the program 
-Try to print 
-If that works, it means there's a add-in or Extension causing issues. For me I had to turn off "Primetime Content Decryption Module provided by Adobe Systems, Incorporated" 

Cheers!

Link to comment
Share on other sites

  • 3 months later...

the solution suggested by AllainU to run firefox in safe mode and print ALSO does not work.

The solution suggested on 17 January by AllainU to open NitroPro as administrator and reinstall the Nitro PDF Creator ALSO does not work.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.