Activating Nitro Pro 11 - "there is a problem"

[17MH 0]

I have an active Nitro Pro 11E account, eligible for 2 activations, with no current activations.

[Kelvin V. 0]

Hi @17MH,

Thanks for posting on our community forums!

I was able to verify that you have a valid and active Nitro Pro 11 license with us (good for up to 2 computers). 

Please make sure you have the correct installer by downloading the latest version of Nitro Pro 11 here.

And use your serial number to activate by following the steps found here.

If the issue persists, please provide a screenshot of the error message. 

Cheers.