Mariève Charbonneau Posted January 17, 2018 Report Share Posted January 17, 2018 hi, I am not able to convert and save any google page to a pdf nitro It works with Internet Explorer do you have a solution ? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 25, 2018 Official Nitronaut Report Share Posted January 25, 2018 Hello @Mariève Charbonneau, Thank you for reaching out to us through our Community Forums! If you're using Google Chrome, I recommend using FireFox in order to use Nitro PDF web plugin. Alternatively, you can use a different PDF viewer for the browser. This is because Nitro Pro has a plugin for Chrome browser but Google no longer support NPAPI which is the platform behind our web plugin. More information can be found below: https://www.chromium.org/developers/npapi-deprecation If you are having issue converting pages using FireFox, refer to these steps: -Run FireFox in Safe Mode by holding Shift and clicking or opening the program -Try to print -If that works it means there's a add-in or Extension causing issues. For me I had to turn off "Primetime Content Decryption Module provided by Adobe Systems, Incorporated" Cheers! Link to comment Share on other sites More sharing options...
Mariève Charbonneau Posted February 15, 2018 Author Report Share Posted February 15, 2018 Hi do you have a phone support so we can fix my problem I don't understand your solution and I am still not able to save a webpage and save it under Nitro Link to comment Share on other sites More sharing options...
Isabel Liu Posted April 30, 2018 Report Share Posted April 30, 2018 I have the same problem on NitroPro 9. Why hasn't this been fixed? What support is NitroPro providing to fix this which used to work fine? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.