Mariève Charbonneau Posted January 17, 2018 Report Posted January 17, 2018 hi, I am not able to convert and save any google page to a pdf nitro It works with Internet Explorer do you have a solution ?
Official Nitronaut Allain Umailin Posted January 25, 2018 Official Nitronaut Report Posted January 25, 2018 Hello @Mariève Charbonneau, Thank you for reaching out to us through our Community Forums! If you're using Google Chrome, I recommend using FireFox in order to use Nitro PDF web plugin. Alternatively, you can use a different PDF viewer for the browser. This is because Nitro Pro has a plugin for Chrome browser but Google no longer support NPAPI which is the platform behind our web plugin. More information can be found below: https://www.chromium.org/developers/npapi-deprecation If you are having issue converting pages using FireFox, refer to these steps: -Run FireFox in Safe Mode by holding Shift and clicking or opening the program -Try to print -If that works it means there's a add-in or Extension causing issues. For me I had to turn off "Primetime Content Decryption Module provided by Adobe Systems, Incorporated" Cheers!
Mariève Charbonneau Posted February 15, 2018 Author Report Posted February 15, 2018 Hi do you have a phone support so we can fix my problem I don't understand your solution and I am still not able to save a webpage and save it under Nitro
Isabel Liu Posted April 30, 2018 Report Posted April 30, 2018 I have the same problem on NitroPro 9. Why hasn't this been fixed? What support is NitroPro providing to fix this which used to work fine?
Recommended Posts
Archived
This topic is now archived and is closed to further replies.