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Nitro Pro 10 doesn't see HP 8600 scanner


JonJ

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Posted

Can't get Nitro Pro 10 to see HP Officejet Pro 8600 Scanner.  This was working fine before computer had to be recovered.  Now the Scan Input Settings > Scanner pulldown is blank.  The basic "HP Smart" application can access the scanner and scan to PDF or JPEG.

Help?

Posted

Reinstalled HP Officejet Pro 8600 printer/scanner software.  NitroPro now "seeing" scanner.  Only the scanner setting HP Officejet Pro 8600 TWAIN would work.  The WIA-HP Officejet Pro 8600 (NET) would not work in NitroPro.  With setting, the scan was diverted to an HP app.

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