Davep Posted February 15, 2018 Report Share Posted February 15, 2018 I have Nitro Pro 11. I'm scanning with an Epson WF-4630 All in One Printer. Scans are washed out, grainy, unacceptable. This printer scanned perfectly with my previous computer running Adobe Acrobat. I use the Epson Scan window that comes up when I hit PDF / Scanner... The printer makes good copies so I know it is working still. It's the scan settings/interface or something related. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 19, 2018 Official Nitronaut Report Share Posted February 19, 2018 Hello @Davep, Thank you for reaching out to us through our Community Forums! I recommend that you repair your Nitro Pro via the Control Panel > Programs and Features. Please reboot your computer before and after running this repair to ensure that there are no ties to Nitro still active in the background (refer to this article: http://kb.gonitro.com/knowledgebase#/search/repair/000001641). I hope this helps! Link to comment Share on other sites More sharing options...
Davep Posted February 19, 2018 Author Report Share Posted February 19, 2018 Thank you for your help. I did the fix and will let you know if it resolves my problems. Time will tell but it's looking good. Thank you. Link to comment Share on other sites More sharing options...
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