JustinC Posted February 26, 2018 Report Posted February 26, 2018 Hi, I've emailed support and sales and still haven't received an answer. How much is software assurance? We are having ongoing issues with Nitro freezing/hanging/crashing and uninstall/reinsall, uninstall/cleanup tool/reinstall haven't resolved it. Regards, Justin
Power User Laura L. Posted February 26, 2018 Power User Report Posted February 26, 2018 Hi @JustinC, Thanks for using the Community to reach out to us. I see that my colleague Leslie is working with you on your Support ticket regarding the crashing issue. Please respond to her so she can continue troubleshooting the issue with you. Regarding your inquiry to purchase Software Assurance have you logged a request with Sales here: https://www.gonitro.com/business Thanks,
JustinC Posted February 28, 2018 Author Report Posted February 28, 2018 Hi Laura, I've replied to Leslie. I have already submitted a request to sales. Regards, Justin
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