ctodd Posted March 15, 2018 Report Share Posted March 15, 2018 Just purchased and installed Nitro Pro 11 last week at our business. I have a PO (original document format is pdf) that I open in Nitro and it appears fine on the screen, but when I print, it is printing black in the To, Ship To, and Bill To sections so I cannot read the text. There are other fields in the pdf that appear to be boxes or tables, but they are printing fine. Can't figure out a way to fix it. Would love any tips! Link to comment Share on other sites More sharing options...
ctodd Posted March 15, 2018 Author Report Share Posted March 15, 2018 Wanted to add I am on version 11.0.7.425 and when I use the free Adobe Acrobat it prints just fine. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 15, 2018 Official Nitronaut Report Share Posted March 15, 2018 Hello @ctodd, Thank you for reaching out to us through our Community Forums! I was able to pull-up your purchase and I can see you also purchased Software Assurance. To further assist you with your concern, you can log a ticket using this link: https://www.gonitro.com/support/ticket Cheers! Link to comment Share on other sites More sharing options...
Rebekah Meyer Posted April 9, 2018 Report Share Posted April 9, 2018 I am having the same problem, except all of my fields end up black. My version is 11.0.3.173. I am still in the trial mode since I am trying to determine if Nitro will meet my needs at work. Hopefully there is a fix for this, since I print a lot of POs and Invoices. Link to comment Share on other sites More sharing options...
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