wisty Posted May 15, 2018 Report Share Posted May 15, 2018 I currently have Nitro Pro 9, and tried ( back in 2017) a trial copy of Nitro Pro 11. I routinely use PDFCreator as my PDF printer. However PDF's created with PDFCreator (http://www.pdfforge.org/pdfcreator) and encrypted with 128 bit AES encryption, either partially or fully, cannot be opened with NitroPro version 9 or 11 using the correct password. Nitro simply keeps asking for the password. I reported this to Nitro in April last year as Nitro Support Case - 00102971 - Opening Copy Secured PDF's and was told that they "... were able to replicate the issue using the file that you sent. This looks like a compatibility issue between PDFCreator and Nitro Pro. I apologize, but we cannot offer any workaround at the moment." The PDF's created and encrypted by PDFCreator CAN be opened by ALL the other PDF readers I have tried MIcrosoft Edge Browser Microsoft Reader PDFAnnotator SumatraPDF Foxit Phantom Microsoft Word DrawboardPDF PDF's created and encrypted with 128bit AES by Nitro's printer can be opened in Nitro 9 & 11 and with all the other readers. That suggested a problem with the implementation of the decryption library in Nitro. Does anyone know if this issue has been identified and resolved for V12? I tried to query this with Nitro directly, but got the standard automated response that the query was closed. I would be happy to provide the sample document, but I can't seem to work out how to attach it to the post. I can see - "Insert existing Attachment" as an option, but when I try that it says "You do not have any existing attachments." and I can see no obvious way to create one. I tried to upload the document to the Nitro cloud, but it refused to let me "because the document is encrypted", which sort of defeats the object! Link to comment Share on other sites More sharing options...
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