Ralmeida Posted May 31, 2018 Report Posted May 31, 2018 Hello, I'm having issues converting large PDF files to word. PDF files are between 18,000 to 26,000 KB. When press the convert button the process starts, the green bar shows where it's at in the conversion however when the bar is at 100% it sits there and does not convert it to word all the time. Why does the screen freeze. I have successfully converted pdf files that are 26000 and 13000 but the majority of the pdf to word conversions just freeze. I have waited for hours on a few to see if it's just still in the process of converting. To clear I would have to use the task manager to end the process. What am I doing wrong? Note that I am using a Trial version of Nitro Pro 8 that came with my Lenovo lap top. Thank you.
Power User Steven Zakulec Posted June 1, 2018 Power User Report Posted June 1, 2018 Make sure you are on the latest version of Nitro 8- try using the Check for Updates button. If that doesn't show anything, the link to download the last version of Nitro 8 is here: http://kb.gonitro.com/knowledgebase#/search/sunset/000001632 Hopefully that works for you.
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