May 0 Report post Posted June 5, 2018 I know there is a problem with the Nitro Pro12 version, but my 11th version also already expired, so right now can't use the nitro pro completely. Is there a trail link with the key which you can send so that users who already purchased the Nitro Pro 12 can use the program somehow? I am being asked to buy Nitro Pro 11 again in order to use the program. I am now regretting the discount given when purchasing the Nitro Pro 12. Share this post Link to post Share on other sites
Laura L. 0 Report post Posted June 5, 2018 Hi @May, Thanks for using the Community Forum to reach out to us. Did you purchase the Nitro Pro 12 upgrade in the pre-release campaign? If so, you should've received a 2nd email from us with a new and working download link in it. Did you not receive this email? Cheers, Share this post Link to post Share on other sites
Coco Bullock 0 Report post Posted June 5, 2018 I also purchased Nitro Pro12 upgrade in the pre-release campaign, and I received one email with a link (for download of v 12) on May 30th that doesn't work. I HAVE NOT received a 2nd email either. I think Nitro sends everything to me via cocoflamingo@gmail.com but my work email is coco@atlantasoldsisters.com. Don't care which it comes to me thru, I'd just LOVE to have the ability to get into the new version (12). Thx, Share this post Link to post Share on other sites
Laura L. 0 Report post Posted June 5, 2018 Hi @Coco Bullock, I'm sorry about this. I'll send you a PM right now with the correct installer links. Cheers, Share this post Link to post Share on other sites
