Amanda CCSA Posted June 29, 2018 Report Share Posted June 29, 2018 (edited) We currently have a subscription under serial number 2xxxxx-xxxxxx-xxxxxx which we want to upgrade to NitroPro 12 but when i enter the serial number it does not recognise it. I have the following response from Cleverbridge to say it is all valid and i need to contact you; cleverbridge (Customer Support) Jun 27, 06:52 CDT Hi Amanda, I can confirm that the license with the serial number 2xxxxx-xxxxxx-xxxxxx isn't recognized on Nitro's upgrade site even though the serial number is correct. To get the help you need, please post in Nitro's Community Forum and Nitro will reply to your inquiry asap:https://community.gonitro.com/ Thank you for contacting cleverbridge! Sincerely, Neda K. It would be great if someone could get back to me. Edited June 29, 2018 by Leslie V. Confidential information edited Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now