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Office 2016 add in not loading


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I am running Windows 10 and Office 2016. Have loaded Nitro Pro 12 and do not have an add in on my Office programs (eg. Word) nor a Nitro Pro tab or anything else. 

When I create a PDF from a word document, it always pops up with "what program would I like to open the PDF in", even though my default PDF association program is Nitro Pro.

How can I get the add in to work and set it up.


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Alex Edwardes

Hi Alan,

I recommend double-checking that all the associations are set.
You can do this via System > Default apps > Set defaults by app

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