rdhughbank Posted July 20, 2018 Report Share Posted July 20, 2018 After installing over v.11, when I attempt to open a .pdf document Nitro gives me a message that "! A later version of Nitro Pro is already installed" and below that, "Finish." What must I do to be able to open a .pdf document? Link to comment Share on other sites More sharing options...
rdhughbank Posted July 20, 2018 Author Report Share Posted July 20, 2018 Hi, I purchased Nitro Pro yesterday but didn't realize there was no effective support (except this forum) if you don't buy VIP access. I bought Premium Support and thought that would do the job. Obviously, it does not. Can VIP access be added? If so how? Thanks, Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 20, 2018 Official Nitronaut Report Share Posted July 20, 2018 Hello @rdhughbank, Thank you for reaching out to us through our Community Forums! Since you purchased VIP Access with Premium Support, I've created a support ticket on your behalf. I'll be waiting for your response through the support case. Cheers! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.