semtex007 Posted August 18, 2018 Report Share Posted August 18, 2018 I am having issues with the Upgrade checker recognising my Serial No. Does anyone have any idea how I can pass my details to a member of the support staff to investigate, please? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 20, 2018 Official Nitronaut Report Share Posted August 20, 2018 Hello @semtex007, Thank you for reaching out to us through our Community Forums! Kind try it again by accessing our Upgrade Portal https://www.gonitro.com/support/upgrade and enter your Nitro Pro 9 serial number. You should receive the message 'You’re eligible for a discounted upgrade to Nitro Pro 12'. I tested it on my end and it works fine. Cheers! Link to comment Share on other sites More sharing options...
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