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Upload issues

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I have a document that seems to be stuck in eternal upload mode. I have tried uploading it from the cloud website and I have tried uploading it from the program. Either way, in the program it continually says it is saving to the cloud but does not show up in the cloud. I have tried uploading it from website and it shows up as uploading. It is not a large document and my internet connection is stable. Any ideas? Thanks!

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