Daniel Maye Posted October 4, 2018 Report Share Posted October 4, 2018 I have a Nitro Pro Subscription. I recently purchased a new computer. I would like to use Nitro on whichever computer I am using. Where is the Nitro Sign In screen for me to log in from my new computer? Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 4, 2018 Official Nitronaut Report Share Posted October 4, 2018 Hi @Daniel Maye, Thank you for reaching out to us through our Community Forums! To fix this issue, you can reset your license by going to https://licenses.gonitro.com/prd/portal You can download your Nitro Pro 11 from this page: http://kb.gonitro.com/knowledgebase#/search/sunset/000001632 If the page didn't load, visit http://kb.gonitro.com/knowledgebase and search for 'Locating Installer Links for Retail (Online) Customers'. If you are not sure which to pick, this will help: http://support.nitropdf.com/entries/21503323-32-bit-vs-64-bit-installer After installation, you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
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