Daniel Maye 0 Report post Posted October 4, 2018 I have a Nitro Pro Subscription. I recently purchased a new computer. I would like to use Nitro on whichever computer I am using. Where is the Nitro Sign In screen for me to log in from my new computer? Thanks Share this post Link to post Share on other sites
AllainU 0 Report post Posted October 4, 2018 Hi @Daniel Maye, Thank you for reaching out to us through our Community Forums! To fix this issue, you can reset your license by going to https://licenses.gonitro.com/prd/portal You can download your Nitro Pro 11 from this page: http://kb.gonitro.com/knowledgebase#/search/sunset/000001632 If the page didn't load, visit http://kb.gonitro.com/knowledgebase and search for 'Locating Installer Links for Retail (Online) Customers'. If you are not sure which to pick, this will help: http://support.nitropdf.com/entries/21503323-32-bit-vs-64-bit-installer After installation, you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites