charlie Posted October 13, 2018 Report Share Posted October 13, 2018 Hi. I have nitro pro installed on one computer since April 2018, cleverbridge reference # 1********. I am trying to install it on a second computer, but every time I try to download Nitro Pro 11, the nitro pro setup wizard fails. Please help, thank you. Charlie Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 15, 2018 Official Nitronaut Report Share Posted October 15, 2018 Hello @charlie, Thanks for reaching out! While each case is different there are a few suggestions that you can perform to rectify this issue: 1. Clear the Temp folder. 2. Use the clean-up utility and/or the Microsoft FixIt tool. 3. Reboot the machine. 4. Manually check for left over registries from Nitro Pro before trying to reinstall. You can also try the suggestions here: http://kb.gonitro.com/knowledgebase#/search/wizard/000003265 Hope that helps! Link to comment Share on other sites More sharing options...
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