Simon1602 Posted November 16, 2018 Report Share Posted November 16, 2018 Hi guys, Signed up for the trial version but the software won't download on my on my Windows 10 machine. It says downloading but sits at 0%..... Keen to try....but not a great start! Best wishes Simon Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 16, 2018 Official Nitronaut Report Share Posted November 16, 2018 Hello @Simon1602, Thank you for reaching out to us through our Community Forums! Since you're unable to download our installer, kindly use these offline installers instead: x32 http://install.nitropdf.com/professional_1261298/en/burn/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_1261298/en/burn/nitro_pro12_ba_x64.msi If you are not sure which to pick, this will help: http://kb.gonitro.com/knowledgebase#/search/64/000001874 Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
Simon1602 Posted November 16, 2018 Author Report Share Posted November 16, 2018 Hi AllainU, Thank you for the prompt response. I have followed the link but the setup Wizard seems to have stalled?? How long would you expect it to take? No progress is being shown on the status bar at the moment.....five mins in... Kind regards Simon Town Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 17, 2018 Official Nitronaut Report Share Posted November 17, 2018 Hello @Simon1602, Thanks for your response and patience. If it stalled, could you please describe in which part of the installation process? Installation of Nitro Pro should not stall and would only take few minutes. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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