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NItro Pro trial version not downloading


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Hi guys,

Signed up for the trial version but the software won't download on my on my Windows 10 machine.

It says downloading but sits at 0%.....

Keen to try....but not a great start!

Best wishes




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  • Official Nitronaut
Allain Umailin

Hello @Simon1602,

Thank you for reaching out to us through our Community Forums!

Since you're unable to download our installer, kindly use these offline installers instead:

x32 http://install.nitropdf.com/professional_1261298/en/burn/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_1261298/en/burn/nitro_pro12_ba_x64.msi

If you are not sure which to pick, this will help: http://kb.gonitro.com/knowledgebase#/search/64/000001874

Thanks for choosing Nitro Pro and I hope this helps!

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Hi AllainU,

Thank you for the prompt response.

I have followed the link but the setup Wizard seems to have stalled??

How long would you expect it to take?  No progress is being shown on the status bar at the moment.....five mins in...

Kind regards

Simon Town

Edited by AllainU
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  • Official Nitronaut
Allain Umailin

Hello @Simon1602,

Thanks for your response and patience.

If it stalled, could you please describe in which part of the installation process?

Installation of Nitro Pro should not stall and would only take few minutes.

Thank you very much in advance and I am looking forward to hearing back from you. 

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