Toxic Posted January 25, 2019 Report Share Posted January 25, 2019 Hi There, I have some problem, when i installed Nitro Pro 8 i dont have the PDF Creator Printer in my list, im running Windows 10 17763, when i use the support tools i get the error installation of the printer driver failed. Please Help! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 25, 2019 Official Nitronaut Report Share Posted January 25, 2019 Hello @Toxic, Thanks for reaching out to us through our Community Forums! Unfortunately Microsoft has changed the way the 'Print Spooler' works in Windows 10. Because of this Nitro Pro 8 cannot be supported on Windows 10. The PDF Creator built into Nitro Pro 8 will not work properly. Though other functions should remain usable. You have three options from here: 1. You could upgrade to Nitro Pro 12: https://www.gonitro.com/pro/upgrade 2. You could install Nitro Pro 12 as a trial (alongside your current installation), just to use the PDF creator. The Creator will remain after the trial has finished. 3. You could install our alternative PDF creator, PrimoPDF: http://www.primopdf.com/ Hope that helps! Link to comment Share on other sites More sharing options...
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