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Rebecca F.

License Transfer

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Rebecca F.

Good Morning. I'm trying to find out if we can transfer licenses between employees. We have already purchased a license for an employee that no longer works for us and would like to transfer her license to another employee, if possible. I've already gone through the online customer support site, but only get emails about making bulk purchases that don't address the questions I have submitted. Also called customer service and left voicemails, but got no response.

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Hello @Rebecca F.,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro you would like to transfer?

Thank you very much in advance and I am looking forward to hearing back from you. 

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