michael dorosko Posted February 25, 2019 Report Share Posted February 25, 2019 I am getting the error message -23: Error - License number already used on my laptop. It was originally downloaded on my desktop and I am trying to switch it to my laptop instead. I deactivated it on the desktop through nitro, manually, and even entered the serial number on the https://licenses.gonitro.com/portal page and it shows that there are 0 activations and 2 activations allowed. Is there a way that you can fix my serial number so I am able to activate it on my laptop, as something must be wrong on the other side of it. I did all the steps it told me to do and still nothing. Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 25, 2019 Official Nitronaut Report Share Posted February 25, 2019 Hello @michael dorosko, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
michael dorosko Posted February 26, 2019 Author Report Share Posted February 26, 2019 Thank you, all set! Link to comment Share on other sites More sharing options...
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