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JoyceP

Data not being saved

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JoyceP

I have been using NitroPro vs 9 for almost 5 years.  In the past month, I've noticed that the data I've added to a page is not being received by our custodian (TD Ameritrade).  It's almost like the editable data is disappearing when uploaded on their platform???  

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Leslie V.

Hello @JoyceP,

Thank you for reaching out to us through our Community Forums!

Nitro Pro 9 has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy

If you would like to trial our latest product, Nitro Pro 12, you can download it from here: https://www.gonitro.com/pro/try
It will run as a full featured product for 14 days!

Hope that helps!
 

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JoyceP

My co-worker uses Nitro Pro 12, and she had the same experience.

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