Jump to content

Trouble activating Nitro Pro


Recommended Posts

I just purchased Nitro Pro I was using the trial version with 3 days left. I have a receipt for my purchase and a serial number. On the Help tab in Nitro Pro I clicked on Activate. In the window that pops up I clicked Activate. In the Activation window I entered my serial number then clicked on Activate. Window popped up that says Activation Complete. Now when I open Nitro Pro there is a notice in the work space EXPIRED TRIAL which also appears in upper right corner next to Buy Now orange tab.

I tried deactivating/reactivating with the same result. So now I have a $149 trial version of Nitro Pro Please respond with instructions on how to activate my purchased version of Nitro Pro

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @KeithR,

Thank you for reaching out to us through our Community Forums!

Our system shows you were able to deactivate and re-activate today.

Since you are still using, would it be possible to uninstall it, reboot your machine and install 12.10? If yes, please use these offline installers:

x32 http://install.nitropdf.com/professional_12101487/en/burn/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12101487/en/burn/nitro_pro12_ba_x64.msi

If you are not sure which to pick, this will help: http://kb.gonitro.com/knowledgebase#/search/64/000001874

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activation and entering your serial number.
Looking forward to hearing back from you soon.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...

Important Information

By using this site, you agree to our Terms of Use.