Louis Bonnet 0 Report post Posted March 6, 2019 Hello, I downloaded the Trial Version of Nitro Pro 12. I'm comparing the product to Adobe Acrobat Pro 12 DC. Nitro is a very easy start up and all functions seem to be working well. But when I open a PDF for editing or just viewing the text appears slightly out of focus. This does not happen in Adobe DC. Am I doing something wrong or perhaps have a setting not activated, or ???? Thanks for any help anybody can share. Louis Bonnet Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted March 7, 2019 Hello @Louis Bonnet, Thank you for reaching out to us through our Community Forums! Can you send us a screenshot of what you are seeing so we can assess? Share this post Link to post Share on other sites
Louis Bonnet 0 Report post Posted March 7, 2019 5 hours ago, Leslie V. said: Hello @Louis Bonnet, Thank you for reaching out to us through our Community Forums! Can you send us a screenshot of what you are seeing so we can assess? Yes, I made a screenshot into a JPEG image but not sure how to attach that to a reply.....?? Share this post Link to post Share on other sites
Louis Bonnet 0 Report post Posted March 7, 2019 2 hours ago, Louis Bonnet said: Yes, I made a screenshot into a JPEG image but not sure how to attach that to a reply.....?? Hello again. I updated the graphics drivers on my laptop which appears to have corrected the focus problem. The Nitro Pro control panel as well as any PDF I open all look to be in focus. Thanks for replying to my inquiry. Louis Bonnet Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted March 8, 2019 Hello Louis, Here's a workaround you can try: 1. Right-click Nitro Pro desktop shortcut or the NitroPDF.exe (by default is installed in C:\Program Files\Nitro\Pro\12) then select Properties 2. Nitro Pro Properties window will open, click on Compatibility tab 3. Under Settings, click on Change high DPI settings. 4. Another Nitro Pro Properties window will open. 5. Enable Override high DPI scaling behavior. Also, please make sure you have the latest update which can be found here: https://www.gonitro.com/nps/product-details/downloads Cheers! Share this post Link to post Share on other sites
Louis Bonnet 0 Report post Posted March 8, 2019 1 hour ago, Leslie V. said: Hello Louis, Here's a workaround you can try: 1. Right-click Nitro Pro desktop shortcut or the NitroPDF.exe (by default is installed in C:\Program Files\Nitro\Pro\12) then select Properties 2. Nitro Pro Properties window will open, click on Compatibility tab 3. Under Settings, click on Change high DPI settings. 4. Another Nitro Pro Properties window will open. 5. Enable Override high DPI scaling behavior. Also, please make sure you have the latest update which can be found here: https://www.gonitro.com/nps/product-details/downloads Cheers! Thank you Leslie! I did the workaround plus updated the graphics driver on my laptop and the program is running very well with sharp images. Share this post Link to post Share on other sites
