Jump to content

-24: Activation Error

Anthony R

Recommended Posts

User is having a new laptop and trying to transfer the Nitro Pro 9 to the new laptop. We already deactivated Nitro 9 from the old laptop but we are getting an error when trying to activate on the new one.

-24: Activation Error

Link to comment
Share on other sites

  • Official Nitronaut
Kelvin B. Villarin

Hi @Anthony R,

Thanks for posting on our Community Forums!

I need to let you know that we no longer support Nitro Pro 9.
It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy#sunsetPolicy

If you would like to trial our latest product, Nitro Pro 12, you can download it from here: https://www.gonitro.com/pro/try
It will run as a full featured product for 14 days! After that, if you choose not to purchase it, you can still use it as a PDF reader.

If you prefer to keep using Nitro Pro 9, I recommend following the steps found on this link: http://kb.gonitro.com/knowledgebase#/search/24/000001650

I hope this helps!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.