Anthony R Posted March 11, 2019 Report Share Posted March 11, 2019 User is having a new laptop and trying to transfer the Nitro Pro 9 to the new laptop. We already deactivated Nitro 9 from the old laptop but we are getting an error when trying to activate on the new one. -24: Activation Error Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted March 11, 2019 Official Nitronaut Report Share Posted March 11, 2019 Hi @Anthony R, Thanks for posting on our Community Forums! I need to let you know that we no longer support Nitro Pro 9. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy#sunsetPolicy If you would like to trial our latest product, Nitro Pro 12, you can download it from here: https://www.gonitro.com/pro/try It will run as a full featured product for 14 days! After that, if you choose not to purchase it, you can still use it as a PDF reader. If you prefer to keep using Nitro Pro 9, I recommend following the steps found on this link: http://kb.gonitro.com/knowledgebase#/search/24/000001650 I hope this helps! Link to comment Share on other sites More sharing options...
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