Reactivation Nitro Pro

[jnardozzi]

I entered my activation code but the Nitro page still shows as trial version

[Allain Umailin]

Hello @jnardozzi,

Thank you for reaching out to us through our Community Forums!

Upon checking your serial number on our end, I can see you were able to activate.

Are you having issue activating on your second machine?

If you're having issue on your first machine,  did you have an older version when you upgraded to v12?

Thank you very much in advance and I am looking forward to hearing back from you. 

[jnardozzi]

I could not activate my older version.

In the end I had to purchase the newer version.

[Swiss]

Hello AllainU

We have 5 License with the same serial number.

We changed the hard drive on two devices and reinstall Windows.

How we gan give the lizence now "free" to use it on two other devices?

the check at https://licenses.gonitro.com/prd/portal show all 5 license are in use.

Can you unlock this two license for my?

What you need?

thanks and regards

philipp

[Allain Umailin]

Hello @Swiss,

Thank you for reaching out to us through our Community Forums!

I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thanks for choosing Nitro Pro and I hope this helps!