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-23 error

Jeff Jordan

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Jeff Jordan

Nitro Pro reverted to expired trial on my laptop, but the installation on my desktop was still good. I tried deactivating and reactivating everything. Now, the license portal shows I'm 0/2 on activation's, but my desktop still works, and I'm getting a -23 error - License number already used on my laptop.  HELP!

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Allain Umailin

Hello @Jeff Jordan,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro?

To send me a private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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