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Error converting to PDF


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We have multiple Nitro 10 licenses for workstation at our facility. When trying to convert any type of file to pdf through the context menu, Nitro generates the error:

"The creation process encountered an error, and failed to create the PDF file."

I have performed typical troubleshooting steps like repair, re-install, etc... This error is occurring on multiple workstations.

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  • Official Nitronaut

Hello Zind,

Thank you for reaching out to us through our Community Forums!

Please make sure you have Nitro Pro installed, that is the latest build of version 10. You can find the installers here .

Hope that helps!

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  • 2 months later...

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