Jump to content
Nitro Cloud is now Nitro Sign! ×
chris tan

unable to install Nitro Pro 10

Recommended Posts

chris tan


Transferring/installing Nitro Pro 10 to new notebook PC, Win 10 64 bit, as Administrator. Got message "Nitro Pro 10 Setup Wizard ended prematurely" because of an error. 

Despite shutting down/restarting PC, message persist. Please help.

Share this post

Link to post
Share on other sites
Kelvin V.

Hi @chris tan,

Thanks for posting on our Community Forums!

I need to let you know that we no longer support Nitro Pro 10.

It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy#sunsetPolicy
If you would like to trial our latest product, Nitro Pro 12, you can download it from here: https://www.gonitro.com/pro/try

Alternatively, if you prefer to keep using Nitro Pro 10,
I have seen that error message before and the common cause is permission/ownership access to WindowsApps folder. Even if your Windows account is a member of Administrator group or you are logged in using administrator account, the installation will fail as the account does not have permission/ownership to access WindowsApps folder.

My colleague created a .docx with screenshots for you to have a guide on how to successfully install Nitro Pro 10 including taking ownership of the WindowsApps folder to gain access. 

Please see attached .docx file. 

Setup Wizard Ended Prematurely.docx

Share this post

Link to post
Share on other sites
chris tan

Dear Kelvin,

Many thanks, we have managed to get Nitro Pro 10 installed and activated. 🙂 

Will look into Nitro Pro 12.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

By using this site, you agree to our Terms of Use.