Jump to content
Nitro Cloud is now Nitro Sign! ×
Sign in to follow this  
JKaretny

Error 413 when Requesting Signature

Recommended Posts

JKaretny

Unable to send documents for signature. Received a 400 Error stating to please try again ERROR 413. Keep trying says there was a problem processing your file. How do we fix this 

Share this post


Link to post
Share on other sites
AllainU

Hello @JKaretny,

Thank you for reaching out to us through our Community Forums!

At the upper-right corner of your Nitro Pro, kindly sign our from Nitro Cloud, close Nitro Pro and reboot your machine.

After rebooting, open Nitro Pro, sign-in to Nitro Cloud and test it requesting signature again.

Thanks for choosing Nitro Pro and I hope this helps!

Share this post


Link to post
Share on other sites
JKaretny

I have tried that and still nothing. I select request Signature and it attempts to upload then states Upload Failed there was a problem processing your file 

Share this post


Link to post
Share on other sites
AllainU

Hello @JKaretny,

Thanks for trying those and my apologies if they didn't help.

Does this happen only when you upload large files or also small ones?

Thank you very much in advance and I am looking forward to hearing back from you. 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.