Can't upgrade from Nitro 7 to newer version

[acfuertes 0]

Using this form to check the eligibility of my licenses it gives me an error message that says that my licenses couldn't be validated.

Any help would be appreciated.

[Leslie V. 0]

Hello @acfuertes 

Thanks for reaching out to us!

Can you please send me (via direct message) your serial numbers and a screenshot of the error message you are getting so I can check? 

Cheers!

[acfuertes 0]

I've sent you a direct message with the information and I still haven't received any answer.

We're in the middle of computer deployment at our company and we would like to install the new systems as soon as possible. Is there any information you can give me about it?

[acfuertes 0]

I've replied to your latest question and I still don't get any answer. If you could at least tell me there is no possibility to upgrade or something...

We have been waiting at our company for more than 3 weeks...

[Leslie V. 0]

Hello @acfuertes,

I sent you a direct message.

Thanks!

[acfuertes 0]

All problems solved now.

Thank you

[acfuertes 0]

Hello

I could buy the licenses but one of the serial numbers appears inactive and I can't activate it in any desktop although it says it has 2 activations allowed.

I can provide you screenshots and serial number via direct message.

[acfuertes 0]

I'm still waiting for an answer.

[acfuertes 0]

Almost two months and I still don't have an answer, seriously?

[AllainU 0]

Hello @acfuertes,

Thanks for your response and my apologies for the delay.

To further assist you in behalf of my colleague, I sent you a private message to ask for more information.

Thank you for choosing Nitro!