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Unable to install NirtoPro10 -installer fails


TArmstrong94
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TArmstrong94

I am moving everything to a new PC and when I attempt to install Nitro Pro 10 it fails - I understand it has been sunset but seem since I purchased it I should still be able to use it or at the very least have the option to upgrade to 12 rather than purchase a full product again?  Are there any options for me here?

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  • Official Nitronaut

Hello @TArmstrong94,

Thanks for reaching out to us!

You are right, it has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy

To upgrade to version 12, please proceed to the following web page,

https://www.gonitro.com/pro/upgrade

Enter your serial number and follow the prompts to receive a new Nitro Pro 12 serial key and installation files.

Hope that helps!
 

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TArmstrong94

Thank you I did and it says it can't validate my serial # and asks me to leave a post here on the forum?  I have my receipt from clever bridge if  you need it?

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