Randy O 0 Report post Posted May 9, 2019 The hard drive crashed on my last machine. I have the serial number and activation code. I tried using your activation program to deactivate it and got the following message. Please contact the Nitro Support Team to deactivate devices belonging to this serial number. Help. Thanks, Randy Share this post Link to post Share on other sites
AllainU 0 Report post Posted May 9, 2019 Hello @Randy O, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro? Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
