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How do I deactivate from a dead machine?


Randy O
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The hard drive crashed on my last machine.
I have the serial number and activation code.
I tried using your activation program to deactivate it and got the following message.
Please contact the Nitro Support Team to deactivate devices belonging to this serial number.

Help.

Thanks,
Randy

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  • Official Nitronaut
Allain Umailin

Hello @Randy O,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro?

Thank you very much in advance and I am looking forward to hearing back from you. 

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