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Nitro Pro Activation Error 23


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My Serial is a Server license good for 2 server with total 30 seats.

I can activate Nitro Pro on both virtual servers successfully. 

On next day, Nitro Pro is again in trial mode. 

After i deactivate my activations on https://licenses.gonitro.com/prd/portal   the activation of the 2 servers are successfull until the next day..

Whats going wrong??


Perhaps the Problem is that the Computer-ID in Nitro PDF is showing only zeros??

Thanks for any help.

Regards Remo

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  • Official Nitronaut

Hello @Remo-Amrein,

Thanks for reaching out to us!

I checked and I can see that my colleague is working on a support case regarding the same issue.

I have forwarded this note to him and he'll get back to you as soon as possible.


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