Jump to content
Sign in to follow this  
Sarahbowers2

Menu Bar Disappeared

Recommended Posts

Sarahbowers2

Hi 

New to any forum as just about pulling my hair out. This morning nitro pro 11? stopped displaying any menu bar. I have run the repair had IT install and uninstall and still the same.

Any assistance appreciated. 

Share this post


Link to post
Share on other sites
AllainU

Hello @Sarahbowers2,

Thank you for reaching out to us through our Community Forums!

In order to further assist you with this issue, kindly refer to this steps:

1. Open the Windows Registry (regedit) and save a back-up by referring to this article:
https://support.microsoft.com/en-ph/help/322756/how-to-back-up-and-restore-the-registry-in-windows 

2. Browse to: HKEY_CURRENT_USER\Software\Nitro\Pro\11\ and delete the key 'BCG' folder. 
3. Run a repair of your Nitro Pro via the Control Panel > Programs and Features. Please reboot your computer before and after running this repair to ensure that there are no ties to Nitro still active in the background. You may refer to this article: http://kb.gonitro.com/knowledgebase#/search/repair/000001641

Thank you for choosing Nitro and I hope this helps!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.