missgrace811 Posted August 14, 2019 Report Share Posted August 14, 2019 I have Nitro Pro 9 already installed (which expired) and then purchased the product. When I tried to activate it, I received an error message indicating my serial number is for the wrong product. I then installed the Nitro Pro 12 but it's in Trial Mode and there is not place where I can use my serial number provided to activate. Help.... Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted August 14, 2019 Official Nitronaut Report Share Posted August 14, 2019 Hi @missgrace811, Thanks for posting on our Community Forums! You can activate by opening Nitro Pro 12, clicking on the Help tab > About Nitro Pro > Activation and enter your Nitro Pro 12 serial number. I hope this helps. Please let me know how you go. Cheers! Link to comment Share on other sites More sharing options...
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