Windows 10 gmail email created pdf says no association

[caryn1047]

Hi. When I attempt to email a pdf from within nitro pro, it says there is no email app associated with Nitro. Going to windows settings and apps, I can't find a way to associate gmail as the email program for nitro to use. Would appreciate step by step guidance.

Thank you.

[Allain Umailin]

Hello @caryn1047,

Thank you for reaching out to us through our Community Forums!

To further assist you, are you accessing Gmail using your browser?

Thank you very much in advance and I am looking forward to hearing back from you. 

[caryn1047]

From within Nitro Pro, I go to "share" and email as an attachment. I get this message:

"There is no email program associated to perform the requested action. Please install an email program, or if one is already installed, create an association in the default  programs control panel."

I go to Nitro Pro in my program list in setting but don't see how to associate gmail with it. 

Would appreciate instructions as to how to accomplish this.  I can create an email from within gmail and then attach the pdf  file, but would like to be able to do it from with nitro pro.

Many thanks.

Caryn

 

 

Edited September 9, 2019 by caryn1047

[Allain Umailin]

Hello @caryn1047,

Thank you for this information.

If you are accessing Gmail using either Internet Explorer, Chrome of FireFox, that will not work with Nitro Pro because it only supports mail client such as Outlook or Thunderbird.

My apologies for this inconvenience.

[caryn1047]

Oh, that's too bad.Thanks for taking the time to explain.

[cjones]

Hello

we made sure that the PC default app is set to the email client that came with Window 10 OS.  Its called just Mail.  but it still comes up with that theres no association.  Please provide a fix for this.  or is there anything else we need to do?

Thanks
cjones