DSnijders Posted October 2, 2019 Report Share Posted October 2, 2019 Hi I have a Nitro license with software insurance so I can free upgrade to new versions. I upgrade my Nitro Pro 12 to Nitro Pro 13, but my license is not valid. I deactivated allready my license, but still can not activate Nitro Pro 13. Kind regards Dimitri Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 2, 2019 Official Nitronaut Report Share Posted October 2, 2019 Hello @DSnijders, Thanks for reaching out! I couldn't locate your serial number using your email address. Can you please send it to me via direct message so I can check? Link to comment Share on other sites More sharing options...
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