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Cannot Print to HP 506M printer or any HP printer


Chris Vivona
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Chris Vivona

Hello,

I am unable to print to my hp m506 printer. Other programs (IE, Word etc.) print to the printer just fine. PDF's show that they were sent to the printer with the little queue icon in the taskbar but nothing prints. I've tried other Pdfs, uninstalling and reinstalling the printers rebooting in between install, uninstalling and reinstalling Nitro Pro, and uninstalling both Nitro Pro and Printer and reinstalling both. We are on Ntro Pro build 12.16.3.574

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Allain Umailin

Hello @Chris Vivona,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, Nitro support team decided to created a support ticket on your behalf.

For better case handling, kindly respond to the email message that was sent to you through the support case.

Cheers!

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