New Computer Re-activation

[M.H]

Hi,

Nitro could not find my license number, I need to deactivate it on the old desktop and re-activate it on the new computer.

Please assist.

The Nitro version on the old computer is 8.0.9.8

Regards,

M

[Allain Umailin]

Hello @M.H,

Thank you for reaching out to us through our Community Forums!

Before continuing, I should let you know that we no longer support Nitro Pro 11 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy 

Also, if you are installing Nitro Pro 8 on a Window 10 machine, it may not work as expected because it was released on 2012 where it was not tested with the new OS.

If you prefer staying with this old version, can you please provide the following information for me?

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro.
-A copy of the order invoice.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.