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Nitro Pro 13 Menus greyed out


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Since upgrading to Nitro Pro 13 the various menu (Review, Page Layout, Forms etc)  at top of screen are all greyed out. They were all functioning in Nitro Pro 9.

Not to mention Nitro Pro is slow to load PDF files compared to Version 9.

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  • Official Nitronaut

Hello @Dougiestylz,

Thanks for reaching out to us!

Please note these tabs are greyed out if there is no file opened, or if the file is a secured file.

You can check the security settings by opening the file > Right-click on the page > Choose Document Properties > Click on the Security tab. You'll see here the settings that are allowed and not allowed.

Regarding it being slow to load, please try opening Nitro first, before opening the file.

I hope that helps!

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