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nitro productivity will not convert


Trevor R
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  • Official Nitronaut
Leslie Villarin

Hello Trevor,

Thanks for reaching out!

So that we can troubleshoot the problem, please provide me with the following:
- The file you are working on
- What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.)
- The exact steps you are taking
- A screenshot of what you are seeing or any error message you are receiving

I look forward to your response.
 

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16 hours ago, Leslie V. said:

Hello Trevor,

Thanks for reaching out!

So that we can troubleshoot the problem, please provide me with the following:
- The file you are working on
- What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.)
- The exact steps you are taking
- A screenshot of what you are seeing or any error message you are receiving

I look forward to your response.
 

Hello Leslie

i cannot paste screenshot of what you asked  for

and i can't seem to add it when i save the screenshot

so how do i do it please?

i have made 3 screen shots

i am exported my bank account statement to a pdf

Commonwealth Bank of Australia

Naturally i do not think it is a good idea to broadcast this on line

 

 

There is another problem

i have tried to save signature from web cam same as i did in the other versions

so i go to

create new signature

webcam

preview

capture

but does not happen, even if i add a password

 

Best Regards

 

Trevor Reddicliffe

16 hours ago, Leslie V. said:

Hello Trevor,

Thanks for reaching out!

So that we can troubleshoot the problem, please provide me with the following:
- The file you are working on
- What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.)
- The exact steps you are taking
- A screenshot of what you are seeing or any error message you are receiving

I look forward to your response.
 

 

 

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13 hours ago, Leslie V. said:

You can send me a direct message for this.

Thanks, Trevor!

Hello Leslie

i do not think you understand

 

i want to send you 3 screenshots of the information you asked for

And i cannot see how i can do to here

Please tell me how to send these 3 screenshots to you

 

Thanks

Trevor

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On 10/24/2019 at 11:17 PM, Leslie V. said:

Hello Trevor,

Thanks for reaching out!

So that we can troubleshoot the problem, please provide me with the following:
- The file you are working on
- What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.)
- The exact steps you are taking
- A screenshot of what you are seeing or any error message you are receiving

I look forward to your response.
 

 

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