Claude57 Posted October 25, 2019 Report Share Posted October 25, 2019 Hi, I have Nitro Pro version 12.16.3.574. I know there is a new version out. I have entered my current product serial number to check my discount eligibility and I am. My question is this. Is that for version 13 even though it’s said Nitro Pro 12 and older? https://www.gonitro.com/support/upgrade Thank you, Claudia Johnson Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 28, 2019 Official Nitronaut Report Share Posted October 28, 2019 Hello @Claude57, Thanks for reaching out! I tested your Pro 12 serial number and it works on that upgrade page. Please make sure you are using the correct serial number, not your older serial numbers. Cheers! Link to comment Share on other sites More sharing options...
Claude57 Posted October 30, 2019 Author Report Share Posted October 30, 2019 Hi @Leslie V., i just want to make sure that price on that upgrade page is for Pro 13 and not for Pro 12? Cheers! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 31, 2019 Official Nitronaut Report Share Posted October 31, 2019 Hello @Claude57 Yes, we only sell Nitro Pro 13 at the moment. https://www.gonitro.com/support/upgrade Cheers! Link to comment Share on other sites More sharing options...
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