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Hi, I have Nitro Pro version I know there is a new version out. I have entered my current product serial number to check my discount eligibility and I am. My question is this. Is that for version 13 even though it’s said Nitro Pro 12 and older?


Thank you,
Claudia Johnson

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  • Official Nitronaut

Hello @Claude57,

Thanks for reaching out! 

I tested your Pro 12 serial number and it works on that upgrade page.

Please make sure you are using the correct serial number, not your older serial numbers.


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