Rachel Martin Posted October 28, 2019 Report Share Posted October 28, 2019 I tried to switch my nitro account to a new computer. I deactivated all of the users on the portal, so now there are 0 activations. When trying to activate on my new computer, the system says that the serial code does not exist. I am entering the right security code, I have the original email from purchasing the program. Why can't the system find my serial number and activate? Link to comment Share on other sites More sharing options...
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