MGG Posted November 19, 2019 Report Share Posted November 19, 2019 (edited) First - I wish to register my EXTREME frustration at finding a way to log my query!!!! it has taken me a full day of wading though various dead ends to finally find some kind of place to lodge, which i assumed would be an easy query to address!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have (until now) been a very happy Nitro Pro 11 user but had a terminal mother board issue on my last laptop and am now finding it impossible to resore this product on my new laptop despite your portal telling me i have two activations available i am getting an already in use error. PLEASE could you help me resovle this. Serial number: *********** cleverbridge reference number: ******* Edited November 19, 2019 by Leslie V. Confidential information edited Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 19, 2019 Official Nitronaut Report Share Posted November 19, 2019 Hello @MGG, Thanks for reaching out to us! I released your key so you can reactivate. Can you please try again and let me know how that goes? Link to comment Share on other sites More sharing options...
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