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Nitro Pro 11


MGG
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First - I wish to register my EXTREME frustration at finding a way to log my query!!!! it has taken me a full day of wading though various dead ends to finally find some kind of place to lodge, which i assumed would be an easy query to address!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have (until now) been a very happy Nitro Pro 11 user but had a terminal mother board issue on my last laptop and am now finding it impossible to resore this product on my new laptop despite your portal telling me i have two activations available i am getting an already in use error. 

PLEASE could you help me resovle this.

 

Serial number: ***********

cleverbridge reference number: *******

 

Edited by Leslie V.
Confidential information edited
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  • Official Nitronaut

Hello @MGG,

Thanks for reaching out to us!

I released your key so you can reactivate. Can you please try again and let me know how that goes?

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