Jump to content

Keeps deactivating


Coolnagard
 Share

Recommended Posts

I have installed Nitro Pro and entered the activation key and it will work fine for a day or 2 then it will say that the product has not been activated and i need to enter my activation code. I enter the code and it says -23: Error Licence number already in use. I have been able to go into submit a support ticket and follow the activation option where i deactivate the licence. This does work and the system accepts the activation code but a day or 2 later the same things happens again and i have to go through the same process. Can you please tell me how i can go about keeping my product active? 

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Ronson,

Thank you for reaching out to us through our Community Forums!

After checking your account records, we can see you already submitted a support ticket for the same concern.

For better case handling, kindly respond to the support case and provide some Dates/Times you are available this week so my colleague from APAC team can connect with you.

Cheers!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.