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MS Excel crashing because of NitroPro plugin


Afdeling IT

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Hi NitroPro community,

We believe that the NitroPro plugin is crashing our MS Excel because MS Excel is 32bit and our NitrPro is 64bit. 

We have a license for NitroPro version 9. It worked fine under Windwos 7 but since we recently moved to Windows 10 we have this problem. I guess Windows 10 is more fussy on 32 bit vs 42 bit.

Q1) Where can we download the NitroPro version 9 32 bit version?

Q2) Is it possible to install NitroPro version 9 without the MS Excel plugins? If yes how? Is there an option during the installation? We don't need the plugin because MS Excel can export to PDF direct. 

Regards,

Afdeling IT

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We reinstalled NitroPro version 9 64bit. There is no option during the installation to disable the Excel plugin.

I rephrase Q2) Is it possible to configure NitroPro version 9 to disable the MS Excel plugins? If yes: how?

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