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Invalid License


Servicios Palau
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Servicios Palau

I forgot to deactivate license in a pc before format. Now, i´m trying to activate the copy, but i can´t, and when i try to put the license in your web, it said that is an invalid license. What can i do please??

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Allain Umailin

Hello @Servicios Palau,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide your serial number and a screenshot of the 'About Nitro Pro' window under Help tab?

Also, a screenshot of the error message you have received after entering your serial number.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 

Thank you very much in advance and I am looking forward to hearing back from you.  

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