Jump to content

Failing conversions from DOC and DOCX documents to PDF

Adam S

Recommended Posts

Word document conversions are failing in Nitro Pro 12.

My attempts to fix are noted below.

1) I have attempted to uninstall, reboot and install the latest software version. FAILED

2) I have also tried removing the program and deleting the  Nitro "appdata" and "programdata" folders, reboot and reinstalling. FAILED

3) I have reinstalled the print drivers from within Nitro PDF > Support Tools > PDF Creation. FAILED

4) I have manually removed the print driver and attempted to reinstall. FAILED

5) I have tested print with "PDF Creator" from within Word.... it works, no issues. So the issue appears to be within Nitro Pro 12.



Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.